Keytel Hotels Online - superb hotels across the world

Officially-Appointed Representative of the Paradors, Les Collectionneurs, Keytel Hotels, and ‘Preferred Agent’ of the Pousadas and the Pestana Hotels & Resorts.

Booking Procedure

Keytel International - Online Hotel Bookings

Our booking system connects you with the full range of hotels represented by Keytel S.A., Spain's leading hotel representative, and those hotels featuring in their recently-launched 'Prestige Hotels of the World' brand. This system enables you to make reservations at over 1600 quality hotels worldwide at the best available rates. You will be shown all the hotels available for the dates you are requesting, listed in price order (from the least to the most expensive). The prices shown are in Euros and correspond to the total cost payable for the full stay. In the majority of cases all taxes are included in the prices shown (should tax not be included, this will be indicated on the confirmation voucher).

Every hotel is personally inspected so that you can be assured that the hotel will be of a very good standard, will be correctly rated and that you will be paying the best available rate at the time of booking. By booking through this reservations system, you will be charged no booking fee or credit card surcharge, no prepayment is required and each hotel applies their own cancellation policy so that you can benefit from the maximum flexibility possible without additional penalties.  Keytel International makes no charge whatsoever in respect of online hotel bookings and payment for all accommodation booked is made direct to the hotel on check-out.

Your credit card details are required solely to guarantee your reservation to the hotel booked (subject to the cancellation policy). Please note that the expiry date of the card must fall after the arrival date of your booking.

Simply present the printout of your confirmation voucher upon arrival at the hotel booked.

Cancellation Policy

Cancellations may be made direct with the hotel at any time. If a reservation is cancelled before the hotel's cancellation deadline no cancellation charge will apply. However if a cancellation is advised after the hotel's cancellation deadline, or in the case of a "no-show" the hotel will be entitled to charge your credit card as per the corresponding cancellation policy, which is clearly indicated during the booking process and/or on your booking confirmation.

Cancellations must be effected before 12:00 hrs (local time) on the cancellation deadline, unless otherwise indicated, to avoid charges.

Alternatively, you may advise Keytel International either by email, fax or by phone, quoting your booking reference, at least 1 working day prior to the cancellation deadline of the hotel and we will effect the cancellation without charge.

To avoid possible cancellation charges a cancellation reference MUST be obtained either direct from hotel or from Keytel International. It is your responsibility to obtain this reference.

Amendment Policy

Amendments to booking already confirmed may be made through Keytel International, up to 1 working day prior to the cancellation deadline of the hotel, without charge, but subject to availability. Please note that room rates will vary, so Keytel International cannot guarantee that rates will not increase or that rooms will be available on different dates. At all times, it is the hotel that determines the rate and room availability.

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