Official UK Partner to the Paradors, Pousadas, Pestana Hotels & Resorts, Les Collectionneurs (Chateaux), and European Hotels Collection.

Pousada temporary closures and adjustments

2nd April 2020

Pestana Hotel Group announcement:   "Over the last 47 years Pestana Hotel Group has coped and been through severe crisis. Our values have allowed us to overcome adversities and, with your support, have worked together to create value for our clients and guests. On the 19th March the Portuguese Government declared the country in national crisis...... We write now to formally advise you of the temporary suspension of activity at our hotels until 30th April 2020."


For those of you who are due to travel during April, the team at Key Tours will have already spoken to you and agreed to cancel or postpone your reservations.

For those of you with reservations for May onwards, we are awaiting further news in early April from the national governments and Pestana Pousada Hotels & Resorts, to be able to give you the best informed advice we can at that time.

We thank you all in advance for your patience and understanding through this difficult time and we look forward to resuming our normal trade with your continued co-operation and support.

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