Official UK Partner to the Paradors, Pousadas, Pestana Hotels & Resorts, Les Collectionneurs (Chateaux), and European Hotels Collection.

Update on Parador closures during COVID-19 outbreak

2nd April 2020

We have been beavering away, cancelling or rebooking clients who were due to be travelling in the coming weeks, but we have been advised that the chain of Paradors will be closed for a longer period than originally anticipated which we need you to be aware of. We are awaiting news of their date of reopening which depends on the state of emergency in Spain being lifted after the 11th April.

For those of you with bookings made for dates up to Easter, Paradors will not reopen before Easter and transport services in Spain are being severely disrupted. We have been in contact with almost all of you to arrange the postponement or cancellation of your holiday.

For those of you with bookings for April dates after Easter, we still do not know when Paradors will be opened but we hope and expect that they might reopen later in April. The lockdowns in Spain, France and now Portugal have been implemented abruptly and earnestly, which may do much to contain and suppress the virus for now. We would advise you to consider postponing your trip.

Since the situation is so fluid, it is impossible to present you with a totally clear picture at the moment, but we will keep you updated with essential news when we receive it, and we are wonderfully encouraged by the kind words and understanding of those of you whom we have already assisted.

We hope that you remain safe, healthy, and in good spirits whilst the authorities and health service are working so hard to get the virus under control and to return us to a state of normality.

Thank you for your patience and understanding, We are available to help you as best we can by phone and email during office hours (and a bit beyond).

Gary Drewett and the team at Keytours


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